Privacy Policy

1. Business Operator Information

2. Information We Collect

The Clinic collects the following information.

1. Information you enter when making an appointment or inquiry
   Your name, telephone number, email address, date of birth, desired treatment menu and date/time, details of your consultation, and the like.
2. Information collected in the course of medical care
   Medical questionnaire responses, oral condition, test results, treatment progress, and the like. This information constitutes special care-required personal information under the Act on the Protection of Personal Information.
3. Information you submit through forms displayed in advertisements
   We may receive your name, telephone number, email address, and answers to questions through forms in advertisements placed on Facebook, Instagram, and similar services. This information is provided to the Clinic through the advertising platform.
4. Information automatically collected when you use the website
   Through cookies and similar technologies, we collect information such as your browser and device type, IP address, pages viewed, referral source, and advertising identifiers. This information does not by itself identify a specific individual; however, where it can identify an individual when combined with other information, we handle it as personal information.

3. Purposes of Use

We use the information collected within the scope of the following purposes.

• Providing dental care and other medical services
• Communications regarding the receipt, confirmation, modification, or cancellation of appointments
• Responding to inquiries and consultations
• Claiming medical fees; accounting and bookkeeping
• Case reviews within the Clinic and improvement of the quality of medical services (including use in a form that does not identify individuals)
• Sending information from the Clinic about its treatments and services
• Analyzing and improving the use of the website
• Delivering advertisements and measuring and optimizing their effectiveness

If you do not wish to receive information from us, please contact the inquiry desk below. We will stop sending it promptly.

4. Handling of Special Care-Required Personal Information

Information collected in the course of medical care constitutes special care-required personal information. We collect such information only with your prior consent and manage it strictly, separately from other information.

5. Provision to Third Parties

The Clinic will not provide personal information to third parties without your prior consent, except in the following cases.

• Where required by laws and regulations
• Where it is necessary for the protection of the life, body, or property of a person and it is difficult to obtain your consent
• Where it is necessary to cooperate with a national government agency or the like in performing affairs prescribed by laws and regulations, and obtaining your consent is likely to impede the performance of such affairs
• Where coordination with other medical institutions or the like is necessary for medical care and your consent has been obtained

6. Outsourcing and Use of External Services

The Clinic may outsource part of its operations to external parties to the extent necessary to achieve the purposes of use. We exercise necessary and appropriate supervision over such contractors. The main external services we currently use are as follows.

As services are added or changed, we may use similar tools other than those listed above. We will update this page when there are material changes.
Information may be transferred to providers listed above that are located outside Japan. The Clinic uses these providers after confirming that they have established the systems necessary for the protection of personal information.

7. Use of Cookies and Advertising Technologies, and How to Disable Them

This website uses cookies and similar technologies to understand usage and to measure the effectiveness of advertising. You can stop such collection and use by the following methods.

• Browser settings: You can refuse or delete cookies. Please note, however, that some features may become unavailable.
• Google Analytics: Please use the Google Analytics Opt-out Browser Add-on.
• Facebook and Instagram advertising: You can change settings related to ad personalization from the "Ad preferences" of each service.
• Smartphones: You can restrict tracking through device settings such as "Allow Apps to Request to Track" on iOS or "Delete advertising ID" on Android.

8. Security Control Measures

To prevent the leakage, loss, or damage of personal information, the Clinic takes measures such as managing access privileges, properly storing recording media, and educating and supervising its staff and contractors.

9. Retention Period

Medical records are retained for five years pursuant to Article 23 of the Dentists Act. Other information is erased or disposed of by appropriate means after the period necessary to achieve the purposes of use has elapsed.

10. Requests for Disclosure, Correction, Suspension of Use, etc.

If you (or your legal representative) request notification of the purposes of use of, disclosure of, correction, addition, or deletion of the content of, suspension of use or erasure of, or cessation of provision to third parties of retained personal data, we will respond without delay in accordance with laws and regulations after verifying your identity. Please submit your request to the inquiry desk below.

11. Personal Information of Minors

Persons under 18 years of age are asked to provide personal information only after obtaining the consent of a person with parental authority or the like.

12. Changes to This Policy

We may revise this Policy in response to amendments to laws and regulations or changes to our services. Any changes take effect when posted on this page.

13. Inquiry Desk

Established: September 3, 2026